Terms of Service
Last updated: 12 March 2025
1. Introduction and operator
These Terms of Service ("Terms") govern your use of the website https://tharlonnothal.world (the "Website") and the purchase of products and services offered by the operator. The operator is:
Tharlonnothal
Krukmakargatan 13
118 51 Stockholm
Sweden
Email: managers@tharlonnothal.world
Phone: +46771405405
By accessing the Website, placing an order, or using our services, you agree to these Terms. If you do not agree, you must not use the Website or our services. We recommend that you read these Terms and our Privacy Policy and Return Policy before ordering.
2. Definitions
In these Terms: "we", "us", and "our" refer to Tharlonnothal; "you" and "your" refer to the visitor or customer; "Product" or "Products" refer to goods offered on the Website (including Enercorex); "Order" means your offer to purchase Products submitted via the Website; "Contract" means the agreement between you and us for the supply of Products, formed when we accept your Order.
3. Use of the website
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to: use the Website in any way that violates applicable law (including Swedish and EU law); attempt to gain unauthorised access to our systems or other users' data; transmit malware or harmful code; use automated means (e.g. bots or scrapers) without our prior consent where such use would burden or impair the Website; or use the Website to harass, defame, or infringe the rights of others. We reserve the right to suspend or terminate access to the Website for users who breach these Terms or for operational or legal reasons.
The content on the Website (text, images, layout, trade marks) is owned by us or our licensors. You may not copy, modify, or distribute it for commercial purposes without our written permission. You may view and print a reasonable number of copies for personal, non-commercial use.
4. Products and information
We offer dietary supplements and related products, including Enercorex, as described on the Website. Product descriptions, images, and specifications are provided in good faith but may be subject to minor variations (e.g. packaging). We do not guarantee that product descriptions or other content are error-free; we will, however, correct significant errors where possible. The product is a food supplement and is not intended to diagnose, treat, cure, or prevent any disease. Use in accordance with the instructions and consult a healthcare professional if you have any doubts.
Prices are displayed in euros (EUR) and include VAT where applicable. Prices and availability are subject to change; the price and terms applicable to your Order are those shown at the time you submit the Order. We reserve the right to limit quantities and to refuse or cancel Orders in case of error, suspected fraud, or where we are unable to fulfil the Order.
5. Orders and contract formation
When you submit an Order via the Website, you are making an offer to purchase the selected Products on these Terms and our Return Policy. A contract is formed when we send you an order confirmation (by email or other agreed means) or when we dispatch the Products, whichever is earlier. We are not obliged to accept every Order; we may refuse or cancel an Order (e.g. due to stock, pricing error, or suspected fraud) and will inform you and refund any payment already made in such cases.
You are responsible for ensuring that the information you provide (name, address, email, phone, etc.) is accurate and complete. We are not liable for delivery failures or delays caused by incorrect information. You must be at least 18 years old (or the age of majority in your country) and have the legal capacity to enter into a binding contract to place an Order.
6. Payment and delivery
Payment is due as indicated during checkout. We accept the payment methods displayed on the Website. You must provide correct payment details. Until we have received full payment, we are not obliged to dispatch the Products. Delivery times and costs are as stated on the Website or in the order process. We will use reasonable efforts to deliver within the stated timeframes but are not liable for delays caused by circumstances beyond our control (e.g. carrier delays, customs, force majeure). Risk and title in the Products pass to you upon delivery to the address you specified (or to the carrier if you have agreed to collect).
7. Consumer rights (Sweden and EU)
If you are a consumer (i.e. you are acting for purposes outside your trade, business, or profession), you have statutory rights under Swedish and EU consumer law. These include the right to withdraw from a distance or off-premises contract within 14 days without giving a reason (subject to certain exceptions for perishable or personalised goods). For details on how to exercise the right of withdrawal and on returns and refunds, see our Return Policy. Nothing in these Terms is intended to limit your mandatory statutory rights.
8. Limitation of liability
We are liable for loss caused by our breach of contract or negligence, and for foreseeable loss that could have been avoided. We are not liable for: indirect or consequential loss; loss of profit, revenue, or data; or loss caused by your breach, third-party actions, or force majeure. Our total liability for any claim arising from or in connection with an Order or the use of the Website shall not exceed the amount you paid for the relevant Product(s) in that transaction. These limitations apply to the fullest extent permitted by applicable law; they do not affect liability that cannot be limited (e.g. for death or personal injury caused by our negligence, or for fraud).
9. Data protection
We process your personal data in accordance with our Privacy Policy and applicable data protection law (including the GDPR). By placing an Order or using the contact form, you provide the data necessary for performance of the contract and, where applicable, consent as described in the Privacy Policy and Cookie Policy.
10. Complaints and dispute resolution
If you have a complaint, please contact us using the contact details in section 1. We will try to resolve the matter promptly. If you are a consumer in the EU, you may use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr) for out-of-court dispute resolution. Swedish law applies to these Terms and any disputes; the courts of Sweden have non-exclusive jurisdiction, without prejudice to your right as a consumer to bring proceedings in the courts of your place of residence.
11. Changes to the Terms
We may update these Terms from time to time. The "Last updated" date at the top indicates when they were last revised. Changes will be posted on this page. For Orders already placed, the Terms in force at the time of the Order apply unless a change is required by law or is clearly beneficial to you. We encourage you to review this page periodically.
12. Contact
For questions about these Terms or our services, please contact:
Tharlonnothal
Krukmakargatan 13, 118 51 Stockholm, Sweden
Email: managers@tharlonnothal.world
Phone: +46771405405